Our Commitment:

• Initial response to your emergency with board up or mitigation assistance.
• Help in determining extent of damage and what is needed to restore your home or business and contents to pre-loss condition.
• Assistance in working with insurance and understanding the claims process.
• Full service structure repair and contents restoration schedules to meet your needs and timelines.
• After work is complete our local project manager comes to you to review and answer any questions.

When fire engulfs your home, business or other area, your first thought is probably to worry about the damage the flames will do. Long after the flames have been extinguished, however, you will be thinking about the smoke. Smoke damage and odor can linger for months after a fire, a constant and terrible reminder of the devastation. Certain cleaning methods will only worsen the odor and soot stains, so you must be cautious when cleaning up the smoke damage to get everything back to normal. Different restoration methods and measures are used depending on the type of fire damage that occurred. However, contacting a certified professional fire damage restoration specialist is often regarded as the safest way to restore fire damaged property due to their training and extensive experience. Most are usually listed under "Fire and Water Restoration" and they can help speed repairs, whether for individual homeowners or for the largest of institutions.

Service Areas

Eugene/Springfield, Cottage Grove, Harrisburg, Junction City, Elmira, Leaburg, Vida, Lowell, Dexter. Veneta, Marcola, Pleasant Hill and Lane, Klamath, Lake, Harney, Malheur counties. Boise Metro area. Fire, Smoke Damage Repair


Water Damage Repair

Water damage restoration is the process of restoring a property back to pre-loss condition after sustaining any level of water damage. While there are currently no government regulations in the United States dictating procedures, two large certifying bodies, the IICRC and the RIA, do recommend standards of care. Most companies use the IICRC procedural standard, which is the S500. It is based on reliable restoration principles, research and practical experience with extensive consultation and information gathered from numerous sources. These include the scientific community, the international, national and regional trade associations serving the disaster restoration industry, chemical formulators and equipment manufacturers, cleaning and restoration schools, restoration service companies, the insurance industry, allied trades persons and others with specialized experience. The S500 water damage guide is subject to further revision as developments occur in technology, testing and processing procedures.

Asbestos Abatement

Many buildings contain asbestos, which was used in spray-applied flame retardant, thermal system insulation, and in a variety of other materials. Asbestos was sometimes "flocked" above false ceilings, inside technical ducts, and in many other small spaces where firefighters would have difficulty gaining access. Structural components like asbestos panels were also used. In residences, asbestos was often a component of a type of flocked acoustic ceiling called popcorn ceiling or "cottage cheese ceiling", until its production was banned in the U.S. in 1978. However, the ban allowed installers to use up remaining stocks, so houses built as late as 1986 could still have asbestos in their acoustic ceilings. The only way to be sure is to remove a sample and have it tested by a competent laboratory.

Mold Remediation

Molds are found everywhere inside and outside, and can grow on almost any substance when moisture is present. Molds reproduce by spores, which can be carried by air currents. When these spores land on a moist surface that is suitable for life, they begin to grow. Mold is normally found indoors at levels that do not affect most healthy individuals. Removing one of the three requirements for mold reduces or eliminates the new growth of mold. These three requirements are 1) Moisture, 2) Food source for the mold spores (dust, dander, etc.), and 3) Warmth (mold generally does not grow in cold environments). The first step in solving an indoor mold problem is stopping the source of moisture. Next is to remove the mold growth. Common remedies for small occurrences of mold include:

• Sunlight
• Ventilation
• Household cleansers
• Dehumidifiers

Consulting

In the event of an insurance loss it can be stressful, confusing, and heavy with decisions on what to do. You need someone you can trust to give you proper direction and that understands and has empathy for you and your needs. When a contractor works within the insured damages restoration industry the bidding is done in an entirely different way. There is, within the industry, a set of pre-agreed 'values' for each type of work on a job. The dollar amount that the insurance company is willing to award to a contractor for performance of that type of work is based on a pre-approved rate applied to the volume of work that is needed. The estimating process for disaster restoration claims is more detailed than the process used in other types of construction. We feel that we do this better than anyone else and we can help you get the most of your investment.

Content Restoration

Content restoration is an important part of returning your life back to normal after fire or water damage to your property. Restoration professionals will determine the best techniques for treating your belonging, depending on the source and extent of the damages.

If there is minor damage, cleaning onsite is a quick and efficient method of content restoration. However, even a small fire that causes little structural damage can create widespread smoke and odor problems. Our contents restoration services include emergency pre-cleaning to determine what is cleanable on your property, or if more extensive content restoration methods are necessary.

In the case of severe conditions, including heavy smoke or structural damage, or if there are security concerns, a pack out may be required for content restoration. A pack out is an industry term for removing items from your property and taking them to our Service facility for complete contents restoration.

If a pack out is required for content restoration, we conduct a detailed inventory of your property before carefully packing and taking it to our facility. Then your items are cleaned, deodorized and inspected and repacked as part of the contents restoration process. Then we'll store your items until it is time to return them to your dwelling.

Structural Damage Specialist

Structures can be damaged in variety of ways. In most cases if evaluated properly structures can be brought back to its original condition if not improve it. What our specialists. McKenzie Taylor uses cutting-edge technology and equipment for all our work. Infrared thermal imaging is a noninvasive way to most effectively inspect, detect AND evaluate any moisture intrusion. Fifteen of our employee associates are WRT (water Restorative Training / IICRC certified. A few others, of the many, certifications we carry include: Oder Control, Lead Renovators, Hazardous Materials, Fire and Smoke Restorer, Applied Structural Drying, Carpet Cleaning, Upholstery & Textile Cleaning and Commercial Large Loss Processes.

Board-Up and Site Securing

In the event of a break in, car into house accident, or fire damage McKenzie Taylor can provide a fast immediate board up solution. Our board up technicians responds with the tools, material and training necessary to provide the security needed until repairs can be made.

When a property structure burns at often times a board up is necessary to prevent trespassing, looting, and further damage from occurring. All board ups are cut size exterior mounted to prevent water damage.We are also prepared to provide shoring if necessary.

Debris Removal and Tarping

Wind damage is a common occurrence and sometimes it can happen undetected until it shows by resulting water damage within the structure of the house. Other times it can be the result of branches or entire trees falling penetrating the roof and causing structural damage. At McKenzie Taylor we work within the guidelines of the insured's policy to secure the structure from furthering damage. We can remove trees, clean up debris and remove it from the site, all working within allowances set by the insurance company. Then we can provide roof cover to protect the interior of the structure until the project can be assessed for repair.

Contents Packing and Storage

In many instances contents will need to be physically removed from the fire or smoke damaged premises. This may be necessary due to corrosive aftereffects of a fire, or the need to extensively repair the damaged structure. In other instances, such as water damage we can package, transport and store contents, so repairs can be expedited. We understand that it may be difficult to find places for storage, and to clean items after a traumatic experience. Our contents warehouse is the perfect place to store your belongings for a period of time until you can move them back where they belong. With a fully heated and securely monitored facility you have nothing to worry about and can feel confident your belongings will stay safe and sound. Along with the general storage and cleaning of items, McKenzie Taylor is capable of facilitating specialty restoration needs for items such as fine art, jewelry, guns, furs, dolls, pianos/organs and many other valuable items.

Smoke, Soot and Odor Removal

Whether the cause of fire is electrical, arson, chemical or another source, McKenzie Taylor has the knowledge and experience to remove soot particles and smoke damage from any material. A detailed cleaning is very important after a fire, due to the nature of the soot spread and air born risks. We detail clean the structure with specialized products and methods to remove all the smoke, soot and odor. We will then work with you to make any necessary repairs and return the structure to its pre-loss condition. Usually after a fire, black soot, odor is everywhere. McKenzie Taylor specializes in soot restoration using the proper techniques to restore the condition of your home or commercial building. Understanding the techniques involved in soot restoration is a very important aspect of the entire process, if not done properly; it will only worsen the existing condition of your home/office.

Full Service Reconstruction Services

When it comes to putting your structure back together we also make every effort to make it a good experience for those involved. Our Staff at McKenzie Taylor treats your life and property with the utmost respect. We understand the peril that you have been through and want to get all parts back to better than precondition standards. Our Staff will work with you on products choices, processes, timelines, and overall customer service to get you back on track. We handle all processes to deliver a turnkey product that you will be glad you made the right choice.

24 Hour Emergency Service

McKenzie Taylor is a licensed property damage restoration company, whose employees respond to around the clock emergency calls. We are equipped with hotlines to facilitate quick 24/7, 365 day response to water/fire/smoke/vandalism/wind damage calls. Our experienced restorers will act promptly to minimize structural damage to your property. McKenzie Taylor technicians will concentrate on drying, deodorizing, securing, tarping, and disinfecting the areas flooded or damaged by water, fire, smoke, vandalism, and wind. We are available around-the-clock to help mitigate damage to your home or business. 541-747-5413.